Gas Burner Will Not Light
We check igniters, spark modules, burner caps, valves, and gas-flow symptoms.
Appliance Repair
Burners that will not light, weak heat, faulty switches, glass cooktop issues, and controls.

A cooking-surface problem needs a careful look at ignition, burner behavior, switches, elements, and controls. Apex gives you a clear repair-or-replace recommendation for gas, electric, and induction surfaces.
We check igniters, spark modules, burner caps, valves, and gas-flow symptoms.
We inspect radiant elements, infinite switches, receptacles, wiring, and control failures.
We diagnose stuck knobs, error codes, touch controls, heat-regulation problems, and safety concerns.
A burner that will not regulate or a hot-surface light that stays on can involve an element, infinite switch, sensor circuit, wiring, or control. Stop using a burner that behaves unpredictably until it is checked.
We distinguish cookware compatibility and control-lock settings from element, sensor, power-module, wiring, and electronic-control problems on induction cooking surfaces.
A cracked surface can expose electrical components and worsen with heat or spills. Stop using it, keep the area dry, and have the model and damage assessed before deciding whether a surface replacement makes sense.
For a combined range, we can route oven heating or ignition symptoms along with the cooktop problem so the full appliance is described before the visit.
Apex diagnoses Samsung, LG, Whirlpool, GE, Kenmore, Frigidaire, and KitchenAid cooking appliances. Apex services these as an independent repair provider, without implying factory authorization.
Safety first: Stop using a cracked glass cooktop until it's checked. If a gas burner won't ignite but you smell gas, stop and get qualified help first.
A little context to frame the decision — directional national figures and a Greater Richmond timing note, not a quote for your appliance.
Electric ranges about 13-15 years; gas about 15-17 years. Where the appliance sits in that range is one factor in repair versus replace.
Often about $108-$251 for stove/range repair. Your cost depends on the model, part, labor, and access — confirmed in the in-home estimate.
Cooktop and range problems cluster around holiday cooking, when the kitchen works hardest.
Stop using a cracked glass cooktop until it's checked, and treat a gas burner that won't ignite while you smell gas as a stop-and-call-for-help situation.
A $125 in-home diagnostic and estimate fee covers the visit and a professional evaluation of your stove, range, and cooktop repair. If you move forward with the repair, that amount is applied toward parts and labor.
The technician diagnoses the appliance in your home, explains the likely cause, and gives an estimate before any repair is approved. We do not quote repairs over the phone, because an accurate diagnosis needs an in-person look.
Final cost depends on parts availability, labor time, appliance access, and the model's condition. Apex accepts cash, check, credit card. Any warranty or callback terms are confirmed before you approve the work.
Call Apex to talk through what your stove, range, or cooktop is doing. We'll ask a few diagnostic questions and confirm the next available in-home visit. The $125 diagnostic fee applies toward an approved repair.
The path should be clear before you call: diagnostic questions, in-home diagnosis, an estimate, an approval step, and what to prepare.
We ask a few quick questions — appliance type, brand, model if you have it, symptoms, access notes, and your scheduling preference — then confirm the next available visit.
The technician inspects the stove, range, or cooktop in your home, explains the likely cause in plain language, and gives an estimate before any repair work begins.
If you approve, we complete the repair when possible or order parts if needed. If replacement is the more practical choice, we tell you that honestly.
Have the brand and model number ready if you can find it. It helps with parts research and first-visit expectations.
Tell us what changed, when it started, and whether the appliance shows a code, leak, noise, heat issue, or power problem.
We confirm your address or ZIP code, parking or access notes, and whether the technician can safely reach the appliance and utility shutoffs.
Apex brings 18 years of hands-on appliance experience to the diagnosis. The technician walks you through what they found and why it matters for your appliance.
"Good communication, efficient service, and reasonably priced. I highly recommend Apex!" — Matt J., Appliance repair
This page speaks directly to stove, range, or cooktop symptoms, brand fit, parts decisions, and repair-or-replace guidance.
You get a real number before any work starts, explained in plain terms, not an inflated guess.
Call for the fastest response, or send the stove, range, or cooktop details below and Apex will follow up to confirm scheduling.
Tell us what's going on and we'll follow up to confirm scheduling. If you need the earliest available appointment, calling is fastest.
Prefer to talk it through? Call (804) 773-5156 and we'll ask the right questions to book your visit.
Stop using the appliance, avoid flames or switches that could create a spark, ventilate if it is safe, and contact the gas utility or emergency services as appropriate. Resolve the immediate gas-safety concern before arranging appliance repair.
No. Stop using a cracked glass cooktop and keep liquids away from the damaged surface. The crack can expose electrical parts or spread with heat, so it should be assessed before the appliance is used again.
Apex diagnoses common residential gas, electric, and induction stove, range, and cooktop problems. Share the brand, model, fuel or power type, and exact symptom when scheduling so parts and visit expectations can be discussed.
The in-home diagnostic and estimate fee is $125 and applies toward an approved repair. After testing the appliance, the technician explains the finding and estimate before repair work begins.
The decision depends on age, overall condition, safety, the failed component, parts availability, prior repairs, and the estimate compared with replacement. Apex diagnoses the appliance first and gives practical repair-or-replace guidance before you approve work.
Use these supporting pages to check brands, cost expectations, safety, warranty questions, repair-or-replace factors, and stove, range, or cooktop service coverage.
See the mainstream stove, range, or cooktop brands Apex services as an independent repair provider.
Understand the in-home diagnostic fee, estimate, approval step, and factors that affect repair cost.
Compare age, condition, parts availability, safety, prior repairs, and the estimate before deciding.
Review stop-use guidance for gas odors, sparking, burning smells, active leaks, and damaged surfaces.
Learn what Apex handles and what depends on your warranty provider's coverage and approval process.
Find the nearest Greater Richmond service-area page and confirm availability for your address.
Apex serves Richmond and surrounding counties. Call with your address or ZIP code and we will confirm availability before scheduling.
Apex serves Richmond and surrounding counties with clear scheduling expectations. Choose the closest service-area page below, or call with your address or ZIP code and we will confirm availability before booking.
Stove, Range, and Cooktop Repair Service AreasRelated appliance repair pages, so you can move between the services that matter for your home.