Dishwasher Not Draining
We check the drain pump, filter, hoses, air gap, and disposal connection, along with the controls that run the drain cycle.
Appliance Repair
Poor cleaning, leaks, draining problems, odors, noisy cycles, and latch failures.

Dishwasher problems usually come down to drainage, spray, fill, heat, or latch issues. We diagnose the full wash path in your home, then recommend a repair or a sensible replacement.
We check the drain pump, filter, hoses, air gap, and disposal connection, along with the controls that run the drain cycle.
Leak diagnosis covers the door gasket, float switch, inlet valve, spray arms, leveling, and tub condition.
We inspect spray-arm movement, water temperature, the filter, detergent use, rinse-aid delivery, and wash-motor behavior when dishes have food, spots, or film left behind.
We check the water supply, inlet valve, float switch, door switch, thermal protection, power, and control signals before deciding whether the problem is hydraulic, electrical, or mechanical.
A door latch, wiring connection, control board, circulation problem, or power interruption can stop the cycle. Apex tests the actual sequence instead of replacing the latch from the symptom alone.
Noise and odors can involve debris, the filter, spray arms, pumps, or drainage. Drying issues can involve water temperature, the heating element, controls, or rinse-aid delivery.
Apex services the dishwasher brands shown below. Apex services these as an independent repair provider, without implying factory authorization.
Safety first: If a dishwasher is leaking onto the floor or into the cabinet, stop the cycle and don't run it again until it's checked — that protects your flooring and cabinets.
A little context to frame the decision — directional national figures and a Greater Richmond timing note, not a quote for your appliance.
About 10 years. Where the appliance sits in that range is one factor in repair versus replace.
Often about $75-$600. Your cost depends on the model, part, labor, and access — confirmed in the in-home estimate.
Dishwasher problems feel worst right before holiday hosting, when the kitchen is under the most pressure.
A standard ENERGY STAR dishwasher costs about $50 a year to run and can save roughly 5,800 gallons of water over its lifetime — worth weighing when a repair approaches replacement cost.
A $125 in-home diagnostic and estimate fee covers the visit and a professional evaluation of your dishwasher repair. If you move forward with the repair, that amount is applied toward parts and labor.
The technician diagnoses the appliance in your home, explains the likely cause, and gives an estimate before any repair is approved. We do not quote repairs over the phone, because an accurate diagnosis needs an in-person look.
Final cost depends on parts availability, labor time, appliance access, and the model's condition. Apex accepts cash, check, credit card. Any warranty or callback terms are confirmed before you approve the work.
Call Apex to talk through what your dishwasher is doing. We'll ask a few diagnostic questions and confirm the next available in-home visit. The $125 diagnostic fee applies toward an approved repair.
The path should be clear before you call: diagnostic questions, in-home diagnosis, an estimate, an approval step, and what to prepare.
We ask a few quick questions — appliance type, brand, model if you have it, symptoms, access notes, and your scheduling preference — then confirm the next available visit.
The technician inspects the dishwasher in your home, explains the likely cause in plain language, and gives an estimate before any repair work begins.
If you approve, we complete the repair when possible or order parts if needed. If replacement is the more practical choice, we tell you that honestly.
Have the brand and model number ready if you can find it. It helps with parts research and first-visit expectations.
Tell us what changed, when it started, and whether the appliance shows a code, leak, noise, heat issue, or power problem.
We confirm your address or ZIP code, parking or access notes, and whether the technician can safely reach the appliance and utility shutoffs.
Apex brings 18 years of hands-on appliance experience to the diagnosis. The technician walks you through what they found and why it matters for your appliance.
"Apex has saved me a lot of money by repairing appliances that everybody else said to replace." — Ollie J., Multiple appliances
This page speaks directly to dishwasher symptoms, brand fit, parts decisions, and repair-or-replace guidance.
You get a real number before any work starts, explained in plain terms, not an inflated guess.
Call for the fastest response, or send the dishwasher details below and Apex will follow up to confirm scheduling.
Tell us what's going on and we'll follow up to confirm scheduling. If you need the earliest available appointment, calling is fastest.
Prefer to talk it through? Call (804) 773-5156 and we'll ask the right questions to book your visit.
Yes. Stop the cycle and do not run it again until the leak is checked. If water continues to enter, shut off the supply valve if it is safe to reach. Prompt action helps protect flooring and cabinets.
A blocked filter or hose, drain or circulation pump, spray-arm problem, inlet issue, water temperature, detergent use, or control fault can affect drainage and cleaning. Apex checks the full wash path before recommending parts.
Apex's $125 in-home diagnostic and estimate fee applies toward parts and labor when you approve the repair. Final cost depends on the failed part, model, installation access, labor, and parts availability.
Check that the breaker is on, the water supply is open, the filter is reasonably clean, and the spray arms are not visibly blocked. Do not keep running a leaking unit. Have the brand, model, error code, and symptom history ready when you call.
It depends on age, condition, the failed component, prior repairs, parts availability, and the estimate compared with replacement. Apex diagnoses first and gives the repair-or-replace recommendation before work is approved.
Use these supporting pages to check brands, cost expectations, safety, warranty questions, repair-or-replace factors, and dishwasher service coverage.
See the mainstream dishwasher brands Apex services as an independent repair provider.
Understand the in-home diagnostic fee, estimate, approval step, and factors that affect repair cost.
Compare age, condition, parts availability, safety, prior repairs, and the estimate before deciding.
Review stop-use guidance for gas odors, sparking, burning smells, active leaks, and damaged surfaces.
Learn what Apex handles and what depends on your warranty provider's coverage and approval process.
Find the nearest Greater Richmond service-area page and confirm availability for your address.
Apex serves Richmond and surrounding counties. Call with your address or ZIP code and we will confirm availability before scheduling.
Apex serves Richmond and surrounding counties with clear scheduling expectations. Choose the closest service-area page below, or call with your address or ZIP code and we will confirm availability before booking.
Dishwasher Repair Service AreasRelated appliance repair pages, so you can move between the services that matter for your home.