$125 Diagnostic & Estimate Fee
A $125 in-home diagnostic and estimate fee covers the visit and a professional evaluation of your appliance repair in Henrico County. If you move forward with the repair, that amount is applied toward parts and labor.
Henrico County
Apex serves Henrico County homes, townhomes, rentals, and apartments from the West End and Short Pump area through Lakeside, Tuckahoe, Varina, and East Henrico.

Henrico is not one type of service call. A refrigerator issue near Short Pump, a rental washer in Lakeside, and a dishwasher problem in Varina can all need different access and approval details.
Apex starts with the practical facts: the appliance, the symptom, the address, who is approving the repair, and whether the visit needs any access planning.
Choose the appliance page that matches the problem. Apex services common household brands and gives an estimate before approved repair work begins.
Henrico service calls often involve tenants, landlords, family members, or property managers. Apex can explain the finding and estimate clearly so the person approving the repair gets the same information.
If the appliance is otherwise in good condition, repair may be the sensible move. If the failure or age makes replacement more practical, Apex explains that before you spend more money.
A $125 in-home diagnostic and estimate fee covers the visit and a professional evaluation of your appliance repair in Henrico County. If you move forward with the repair, that amount is applied toward parts and labor.
The technician diagnoses the appliance in your home, explains the likely cause, and gives an estimate before any repair is approved. We do not quote repairs over the phone, because an accurate diagnosis needs an in-person look.
Final cost depends on parts availability, labor time, appliance access, and the model's condition. Apex accepts cash, check, credit card. Any warranty or callback terms are confirmed before you approve the work.
Call or request service online. We'll confirm your address or ZIP code, appliance details, and what to prepare before the technician visit.
Call (804) 773-5156 or request service online. We'll confirm your appliance type, brand, symptoms, address or ZIP, access notes, and appointment details before the visit.
Apex charges a $125 in-home diagnostic and estimate fee that covers the visit and professional evaluation. If you approve the repair, that amount is applied toward parts and labor.
Same-day or next-day visits may be available when scheduling allows. Appointments depend on the current schedule, technician availability, and whether parts need to be ordered.
We service refrigerators, washers, dryers, dishwashers, ovens, stoves, ranges, and cooktops. We do not repair microwaves or high-end built-in brands such as Sub-Zero, Viking, and Wolf.
Yes. Apex works on Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Frigidaire, Kenmore, Bosch, and other mainstream brands as an independent repair provider, without implying factory authorization.
We can, but timelines and parts decisions may depend on the warranty provider. We explain what Apex controls directly and what depends on the warranty company before work begins.
Apex serves Henrico County ZIPs including 23228, 23229, 23233, 23238, 23294, 23231, and 23075. Call with the address so route and availability can be confirmed.