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We ask a few quick questions — appliance type, brand, model if you have it, symptoms, access notes, and your scheduling preference — then confirm the next available visit.
Services
Apex diagnoses and repairs the major appliances Richmond-area households depend on, with honest repair-or-replace guidance and a clear diagnostic fee.

Cooling problems, leaks, frost buildup, unusual noises, and ice maker issues.
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No heat, long dry times, drum problems, squeaks, burning smells, and start failures.
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Drain failures, spin problems, leaks, shaking, lid-lock issues, and error codes.
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Poor cleaning, leaks, draining problems, odors, noisy cycles, and latch failures.
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Ovens that will not heat, uneven baking, ignition trouble, control faults, and door issues.
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Burners that will not light, weak heat, faulty switches, glass cooktop issues, and controls.
Learn MoreBeyond the core six, these appliances need confirmation before scheduling. Not sure if your appliance qualifies? Give us a call.
Apex does not repair microwaves or high-end built-in brands such as Sub-Zero, Viking, and Wolf.
The same clear process, whatever the appliance: a quick call, an in-home diagnosis, and an estimate before any approved repair.
We ask a few quick questions — appliance type, brand, model if you have it, symptoms, access notes, and your scheduling preference — then confirm the next available visit.
The technician inspects the appliance repair in your home, explains the likely cause in plain language, and gives an estimate before any repair work begins.
If you approve, we complete the repair when possible or order parts if needed. If replacement is the more practical choice, we tell you that honestly.
We diagnose mainstream household brands as an independent repair provider.
Call Apex and we'll ask a few quick questions, then confirm the next available appointment. Same-day or next-day visits may be available when scheduling allows. The $125 diagnostic fee applies toward an approved repair.